Logging into HTX (Formerly Huobi)
HTX is a leading global digital asset exchange, prioritizing high-volume trading and robust security. Given its global stature and the frequent target it presents for cyber threats, HTX implements stringent security measures beyond a simple password. The login sequence is designed to verify your identity across multiple channels, including Two-Factor Authentication (2FA) and often, a phone or email verification code. This guide outlines the secure, step-by-step process for accessing your HTX account and highlights critical security features like the **Anti-Phishing Code** to protect you from scams.
The HTX Triple-Check Authentication Sequence
Verify the Domain and Initiate Sign-In
Always confirm you are on the official HTX domain or using the official mobile application. Once there, select 'Log In.' Crucially, if you have set up an **Anti-Phishing Code** (recommended), check the page for this personal code. If the code is missing or incorrect, it indicates a phishing attempt, and you should abort the login immediately.
Enter Your Primary Credentials
Provide your registered login method—which can be either your **email address or phone number**—and the strong password associated with your account. Due to HTX's focus on global access, either method is typically acceptable for initial credential submission.
Complete Two-Factor Verification (2FA)
HTX usually requires two distinct codes: the **Authenticator Code (TOTP)** from your mobile app (like Google or Authy) and a **Verification Code** sent to your registered email or phone number. You must input both codes successfully to proceed. This multi-code step prevents simple password breaches from granting access.
Access the HTX Trading Platform
Once all security checks are passed, you will be successfully logged into your dashboard. For maximum security, always manually click the **Logout** button upon finishing your session and ensure you keep your browser tabs closed, especially on devices you share with others.
Security Features and Common HTX Login Issues
Troubleshooting HTX Login Challenges
- Verification Code Delay: If the email or SMS code does not arrive, check your spam folder or ensure your mobile signal is strong. Avoid requesting the code repeatedly, as this can lock your account temporarily.
- 2FA Sync Errors: If your TOTP (Authenticator) code is repeatedly failing, check your phone's date and time settings to ensure they are set to automatic or synchronized with the internet time standard.
- Reactivation After Freeze: If you input the wrong password or codes too many times, your account may be frozen. You must follow the on-screen prompts or contact HTX support for the manual unfreeze process, which requires identity verification.
Advanced HTX Security Recommendations
- Set an Anti-Phishing Code: This is a unique code you set up that is included in all official HTX emails. If an email *doesn't* contain this code, you know it's fake. This is your best defense against phishing.
- Use Device Management: Check your security settings to review and remove any old or unfamiliar devices and browsers that have access to your account.
- Withdrawal Address Management: Enable and use the withdrawal address whitelisting feature. This security layer prevents unauthorized transfers by restricting withdrawals only to pre-approved crypto addresses.